As a partner with us in our Installment Payment Plan services, we have a dealer concierge that is here to help you. Our highly trained and friendly representatives focus on providing the highest level of service for all your needs, as well as your service contract buying customer needs. Our personalized Installment Payment Plan Dealer Concierge Team is there to assist you with all your questions and support needs.
- Proactive contract error-resolution support
- Customer contact strategy for service contract accounts at risk of default and cancellation
- Processing and handling of customer balance, due collections and cancellation refunds
- Online dealership system support
- Dealership program training