Enhancing the Customer Experience with F&I Education

With the amount of competition in the modern market and the rise of online sales, it seems like every industry, especially automotive, is focused on enhancing the customer experience in order to drive sales. For dealerships, this consumer behavior means that fewer customers are coming to them to figure out what they want, because they’ve […]

Reducing Delinquencies on Auto Loans

Auto loan delinquencies are rising faster than any other category, and last year, outstanding auto loans in the U.S. reached over $1 trillion. This increase delinquencies is so high that the New York Federal Reserve Bank reports that auto loans have reached levels not seen in eight years and the 2016 auto loan totals were […]