{"id":580,"date":"2017-09-27T15:21:56","date_gmt":"2017-09-27T15:21:56","guid":{"rendered":"http:\/\/www.budcofinancial.com\/blog\/?p=580"},"modified":"2017-09-27T15:22:53","modified_gmt":"2017-09-27T15:22:53","slug":"increasing-fi-gross-profit-per-vehicle","status":"publish","type":"post","link":"https:\/\/www.budcofinancial.com\/blog\/increasing-fi-gross-profit-per-vehicle\/","title":{"rendered":"Increasing F&#038;I Gross Profit Per Vehicle"},"content":{"rendered":"<p>Five of the six publicly-traded new-vehicle dealership groups <a href=\"http:\/\/canada.autonews.com\/article\/20170508\/RETAIL07\/170509865\/%26template=print\">increased F&amp;I gross profit per vehicle<\/a> at the beginning of this year. This is a trend the groups attribute to acquisition, product sales, and enhanced collaboration between sales teams and the F&amp;I office.<\/p>\n<p>Among those groups, Lithia Motors Inc. reached an all-time record by <a href=\"http:\/\/www.autonews.com\/article\/20170503\/FINANCE_AND_INSURANCE\/170509943\/public-dealership-groups-improve-q1-f%26i-results\">growing same-store F&amp;I profit per vehicle<\/a> by 4.8%. Additionally, Lithia\u2019s penetration rates hit 46% for vehicle services contracts and 27% for lifetime oil changes, and the dealership group managed financing for 73% of its customers. The company\u2019s recent acquisition of DCH Group and Carbone Auto Group contributed to this rise in F&amp;I and they are looking for opportunities to push F&amp;I growth.<\/p>\n<p>Group 1 Automotive <a href=\"http:\/\/www.fi-magazine.com\/news\/story\/2015\/11\/group-1-s-u-s-f-i-leads-third-quarter-pvr.aspx\">officials<\/a> reported that consolidating their lender base, enhancing the availability of financing (and subprime financing), integrating compliance, and providing transparency to the customers through benchmarking helped them boost F&amp;I per vehicle retailed.<\/p>\n<p>So, beyond acquisition and focusing on enhancing the consumer experience, how can you successfully boost F&amp;I profit in your dealership?<\/p>\n<h3><strong>Shift Your Sales Focus<\/strong><\/h3>\n<p>F&amp;I products is a <a href=\"http:\/\/www.autoremarketing.com\/trends\/dealers%E2%80%99-sharp-focus-spurs-fi-service-contract-sales\">$77 billion business<\/a> \u2014with used-car dealerships at 29% of revenue, followed by used-vehicle sales at new-car dealerships (40%) and new-vehicles sales (31%).<\/p>\n<p>While it is typically easier to sell F&amp;I add-ons in used-vehicle sales than new-vehicle sales, AutoNation reports that <a href=\"http:\/\/www.autonews.com\/article\/20170503\/FINANCE_AND_INSURANCE\/170509943\/public-dealership-groups-improve-q1-f%26i-results\">F&amp;I profits on used cars tends to be lower<\/a> than on new cars. With the recent success of the new-vehicle dealership groups increasing F&amp;I profit per vehicle, other dealership may want to look for opportunities to boost F&amp;I revenue in new-vehicle sales. Focusing more on selling F&amp;I products during new-vehicle sales can help your dealership achieve higher profits and shift the balance between used and new F&amp;I revenue percentages.<\/p>\n<p>Your dealership should also consider what F&amp;I products are popular in the current market. According to <a href=\"http:\/\/www.fi-magazine.com\/news\/story\/2015\/11\/group-1-s-u-s-f-i-leads-third-quarter-pvr.aspx\">recent data<\/a>, average F&amp;I product penetration rates in the U.S. are as follows: services contracts (40%), GAP insurance (28%), paint sealant (19%), and prepaid maintenance (12%). Knowing what the majority of customers will be attracted to gives you a good place to start.<\/p>\n<p>Additionally, when making a new vehicle sale, consider the type of customer you are dealing with to know which type of F&amp;I products to push and how (see our <a href=\"http:\/\/www.budcofinancial.com\/blog\/car-buyer-profiles-understanding-your-customers-and-how-to-sell-to-them\/\">Car Buyer Profiles<\/a>). Depending on where a customer is at in the buying cycle, they will be attracted to different add-ons, and often, if the customer feels you have made them a fair deal on the vehicle purchase, they are comfortable purchasing upgrades at full price.<\/p>\n<h3><strong>Improve Collaboration Between Sales and F&amp;I<\/strong><\/h3>\n<p>Asbury Automotive Group <a href=\"http:\/\/www.autonews.com\/article\/20170802\/FINANCE_AND_INSURANCE\/170809892\/publics-lift-f&amp;i-profit-per-unit-on-strong-ancillary-sales\">reported<\/a> that the majority of their boost in F&amp;I profit was driven by the sale of ancillary products through team collaboration. Ashbury\u2019s CEO said, &#8220;we have a great F&amp;I team and trainers, and with that we think we&#8217;ve benefited through&#8230;products sales.\u201d<\/p>\n<p>To successfully transition a customer from the sales to the F&amp;I department, your sales team needs to have a strong understanding of the F&amp;I process and an ability to inform consumers about available products during the front-end of the sale. Beyond offering a variety of financing options, F&amp;I managers should use an F&amp;I menu that shows the consumer all their options and can be signed by the customer and added to the deal jacket.<\/p>\n<p><a href=\"Dealers%25E2%2580%2599%2520sharper%2520focus%2520on%2520presenting%2520the%2520value%2520of%2520F&amp;I%2520products,%2520broader%2520acceptance%2520by%2520consumers%2520and%2520a%2520wider%2520array%2520of%2520products%2520all%2520help%2520promote%2520sales,%2520said%2520executives%2520of%2520companies%2520that%2520sell%2520the%2520products%2520and%2520others.\">Dealers\u2019 sharper focus<\/a> on positioning the value of F&amp;I products, broader acceptance by consumers and a wider array of products also help promote sales. <a href=\"http:\/\/www.autonews.com\/article\/20170802\/FINANCE_AND_INSURANCE\/170809892\/publics-lift-f&amp;i-profit-per-unit-on-strong-ancillary-sales\">AutoNation Inc<\/a> said customer acceptance of AutoNation-branded F&amp;I products drove the F&amp;I profit per vehicle boost. Therefore, it\u2019s also a good idea to have <a href=\"http:\/\/www.budcofinancial.com\/blog\/advertising-vscs-and-payment-plans\/\">value-based sales collateral<\/a> about F&amp;I products throughout the dealership that sales team and F&amp;I managers can leverage to intrigue and educate consumers.<\/p>\n<p><em>For more automotive trends and F&amp;I tips, follow Budco Financial on <\/em><a href=\"https:\/\/www.linkedin.com\/company\/3304036\/\"><em>LinkedIn<\/em><\/a><em> and <\/em><a href=\"https:\/\/twitter.com\/budcofinancial\"><em>Twitter<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Five of the six publicly-traded new-vehicle dealership groups increased F&amp;I gross profit per vehicle at the beginning of this year. This is a trend the groups attribute to acquisition, product sales, and enhanced collaboration between sales teams and the F&amp;I office. Among those groups, Lithia Motors Inc. reached an all-time record by growing same-store F&amp;I [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":581,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[108,87,110,105,107,109,106],"class_list":["post-580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automotive","tag-collaboration","tag-fi","tag-fi-products","tag-gross-profit-per-vehicle","tag-new-vehicles","tag-new-vehicle-dealership-groups","tag-used-vehicles"],"acf":[],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/www.budcofinancial.com\/blog\/wp-content\/uploads\/2017\/09\/BUD-2017-blogSEPT-blogheader.png","_links":{"self":[{"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/posts\/580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/comments?post=580"}],"version-history":[{"count":2,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/posts\/580\/revisions"}],"predecessor-version":[{"id":583,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/posts\/580\/revisions\/583"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/media\/581"}],"wp:attachment":[{"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/media?parent=580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/categories?post=580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.budcofinancial.com\/blog\/wp-json\/wp\/v2\/tags?post=580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}