Case Studies

Providing the very best service to you, your patients, your customers, and getting you paid is our focus. Here are a few examples of how that focus turned into results.


Dealership Selling Vehicle Service Contracts Online


Challenge:
Using their previous special financing source, only 50% of prospective service contract purchasing customers were receiving credit approval, leading to lost sales opportunities.
Solution Delivered: Budco Financial integrated its Installment Payment Plan solution into the dealership’s online service contract selling website.
Results: In a 6 month timeframe, the dealership’s vehicle service contract sales with an Installment Payment Plan increased 400%.


OEM Customer Cancellation Process


Challenge:
OEM's experiencing a high rate of customers defaulting on service contract payments.
Solution Delivered: Budco Financial developed a 7-step proactive consumer communication process to focus on minimizing service contract cancellations.
Results: Annual savings of over $3.5 million in customer default service contract cancellations.


OEM Electronic Contracting Solution


Challenge:
OEM dealer network experiencing a high rate of contract errors due to manual submission of contracts.
Solution Delivered: Budco Financial designed and implemented an electronic contract solution to automate the dealership process and reduce errors.
Results: In a one year period of time, generated 63% e-contracting utilization which reduced overall errors by 38% and increased dealership time efficiency approximately 67%.