Terry Niles Discusses How to Improve Patient Experience on Becker’s Hospital Review

It’s well known that a patient’s experience at your hospital can make or break their chances of returning‚—and loyal patient-base is critical for a healthy bottom line. Terry Niles, Budco Financial’s executive vice president, was recently featured in Becker’s Hospital Review discussing how hospitals can improve their patients’ experience. Her recommendation? Maximize customer care—go above and beyond to […]